How to request account deletion
In the Lingom app
- Open the Lingom app on your device and sign in.
- Open Profile from the bottom navigation.
- Scroll to the Account section and tap Delete account.
- Confirm when prompted. Your account and personal data are deleted immediately.
Data that is deleted
When your account is deleted, we permanently remove:
- Account profile — display name, email address, avatar, and sign-in identifiers (Google, Telegram, etc.)
- Learning data — vocabulary progress, review queues, word boxes, and study history
- Streaks & gamification — streak counts, calendar history, streak freezes, XP, rankings, and Lings balance
- Social data — friends, followers, and follow relationships
- Referrals — your referral code and referral links tied to your account
- Authentication data — login sessions, API tokens, magic login links, and Telegram bot linkage
Data that may be kept
- Aggregated analytics — de-identified usage statistics that cannot reasonably be linked back to you
- Server backups — encrypted backups that may contain your data are purged on a rolling basis within 30 days after account deletion
- Payment records — if you purchased premium features, transaction records required for tax, accounting, or fraud prevention may be retained for up to 7 years, without your learning profile or progress data
Processing time
Account deletion takes effect immediately after you confirm in the app. Deletion is irreversible — you will need to create a new account to use Lingom again.
Questions
Contact us at [email protected]. See also our Privacy Policy.