How to request account deletion
In the Lingom app
- Open the Lingom app on your device and sign in.
- Open Profile from the bottom navigation.
- Scroll to the Account section and tap Delete account.
- Confirm when prompted. Your account and personal data are deleted immediately.
Data that is deleted
When your account is deleted, we permanently remove:
- Account profile — display name, email address, avatar, and sign-in identifiers (Google, Telegram, etc.)
- Learning data — vocabulary progress, review queues, word boxes, and study history
- Streaks & gamification — streak counts, calendar history, streak freezes, XP, rankings, and Lings balance
- Social data — friends, followers, and follow relationships
- Referrals — your referral code and referral links tied to your account
- Authentication data — login sessions, API tokens, magic login links, and Telegram bot linkage
Data that may be kept
- Aggregated analytics — de-identified usage statistics that cannot reasonably be linked back to you
- Server backups — encrypted backups that may contain your data are purged on a rolling basis within 30 days after account deletion
- Payment records — if you purchased premium features, transaction records required for tax, accounting, or fraud prevention may be retained for up to 7 years, without your learning profile or progress data
Subscriptions
If you have an active Google Play Premium subscription, deleting your Lingom account also asks Google to stop future renewals. You keep access until the current paid period ends. Telegram Stars purchases are not auto-renewed by Lingom after deletion.
App Store subscriptions must be canceled in your Apple ID subscription settings if you want billing to stop; deleting your Lingom account does not cancel App Store billing yet.
Processing time
Account deletion takes effect immediately after you confirm in the app. Deletion is irreversible — you will need to create a new account to use Lingom again.
Questions
Contact us at [email protected]. See also our Privacy Policy.
Google Play · App Store (coming soon)